Jaye Hsia's Page

JAYE HSIA

7100 Balboa Blvd. Unit 601, Lake Balboa, CA 91406
- Home: (818) 422-1975 - Cell: (818) 422-1975 - E-mail hsia@roadrunner.com


SENIOR INFORMATION TECHNOLOGY MANAGEMENT

Over 15 years of Project Management, Senior, Director, and VP, Executive Level Consulting experience in IT systems and solutions. Extensive knowledge of systems development on diverse and multi- platforms, using a wide variety of methodologies (SDLC) for Fortune 500 firms. PMP certified with background in a wide array of industries, with specific expertise in financial services, insurance, healthcare, entertainment, and manufacturing solutions.

EMPLOYMENT BACKGROUND / TRANSFERABLE ACCOMPLISHMENTS

HSIA CONSULTING, INC., Los Angeles, California 12/2005 - present
Senior Project Manager
 For AMERICAN HONDA MOTORS
 Managed Scope phase. Created RFP for vendor selection, evaluated selection criteria for 3rd-party vendor solutions. Created and completed project plan, resourcing requirements, budget and pre-scoping research and documentation for the research and replacement of Finance Invoice Audit Payment System
 For WELLPOINT (Blue Cross/Blue Shield)
 Managed project plans and status for 3 projects for Dental Blue Claims Processing from Requirements Analysis through Implementation – $3.1M. Project teams >25 resources.. SOX compliance, PMO. COGNOS.
 For TECHNICOLOR
 Created the project management infrastructure for a $30M Digital/Physical Asset Management Program for Technicolor. RAD methodology (extreme programming). SAP interface.
 For REZON8 LIVING
 Managed off-shore Project Team, Consulting Team, and Key Stakeholders in the deployment of an internet retail solution using Java 2EE as the solution.
 For FARMERS INSURANCE
 Project Manager responsible for the coordination of a Service Center CRM (Call Center) Re-Engineering effort implementing a web-based solution to facilitate communications between agents and their service representatives. Off-shore Project team. BI/Datawarehouse, ETL.
 Websphere Portal, Siebel and Genesys, Business Objects Crystal Reports XI and Informatica 8.0.


Personal Leave Due to Car Accident 2003 – 2004


COUNTRYWIDE HOME LOANS - Global Division, Moorpark, California 2001 - 2002
Vice President Applications Development
Responsible for coordination of new mortgage products offered in British, and later French banks into Countrywides’s single solution for servicing all loans after origination on a global basis.
 Facilitated change control and management sessions between banks, holding company, and Countrywide.


DELOITTE CONSULTING GROUP, Orange County, California 1995 - 2000
Senior Manager
 For Kaiser-Permanente, an HMO, analyzed and re-engineered software for their Senior Advantage Program.
 For Healthnet, a Healthcare Company, reviewed and audited the budget and planning for their IS operations for the fiscal year.
 For Transamerica, an Insurance Company, formulated and implemented a 6 month, 60-person, $20M ERP project plan to implement Peoplesoft. Other responsibilities included the management and re-engineering of the Budget/Planning system.




JAYE HSIA Page 2
- Home: (818) 422-1975 - Cell: (818) 422-1975 - E-mail hsia@roadrunner.com



 For Nissan, Managed the development of an interactive warranty repair system and headed up Quality Assurance Processes which aided in auditing and reconciliation of disputes for amounts owed by vendors resulting in Nissan recuperating an average of $8.1M per year.
 For Hewlett Packard, researched a competitive approach for the marketing and delivery of service support allowing the company to effectively compete with Sun Microsystems.
 For HP Laser Jet organization, planned $7M, B2B end-to-end supply chain visibility initiative to achieve seamless B2B interaction, allowing Cannon and HP to significantly increase sales.
 For Lockheed, successfully developed strategic architecture framework to enable clear alignment of the information technology and business strategies of 5 companies to 1 sector. Cut costs through sector.

BSG ALLIANCE/IT, INC., Houston, Texas 1991 – 1995
Supervising Consultant
 For AIG’s, AI Credit Company, managed the elimination of costly need for storage of Workman’s Comp Insurance summary client statements through electronic reconstruction from historical transactions
 For a major Healthcare Software Company, led team in data modeling and requirements definition of a next-generation Patient Accounting System.

COMPAQ COMPUTER CORPORATION, Houston, Texas 1990 – 1991
Project Lead
 Increased “duty-drawback” returned to Compac by millions of dollars using a custom client-server 4th generation system approach..
 Researched, purchased and customized software solution for reviewing an average of 40,000 freight bills monthly thereby providing the availability to fully audit bills resulting in savings averaging $8M/year.


SUMMARY OF TECHNICAL PROFICIENCY
Operating Systems: Windows 2000, DOS, UNIX (HP, Sun), HP3000/MPE VAX/VMS and IBM/OS platforms
GUI Tools: C++, Visual Basic, HTML, PowerBuilder, Lotus Notes,XML,JAVA
Methodologies: Waterfall SDLC, Agile, RAD
Languages: SQL, JAVA, Powerscript, Cobol, Fortran, Pascal
Databases: Microsoft SQL server, UDB, DB2, Oracle, Sybase
Environments: RS6000, AS400, IBM PC, HP3000, IBM multiple models, ASP technology, Web-based development
ERP: SAP, Peoplesoft
Tools: MS Office, MS Project, MS Access, Project Workbench, Clarity, Planview
Portals: IBM Websphere Portal
ETL: Informatica, Stored procedures
Reporting: Business Objects Crystal Reports XI

EDUCATION
BS, Quantitative Business Analysis; Management and Administration, Indiana University Bloomington, Indiana, 3.5 GPA Completed 18 hours towards MBA

CONTINUING EDUCATION AND TRAINING
Oracle DBA Certification; Fulfilled all Novell CNE training; PMI – PMP through Deloitte Consulting.

LANGUAGES
Speak Spanish fluently

PROFESSIONAL AND COMMUNITY AFFILIATIONS
Women in Technology
Girls, Inc. Orange County
AVAILABLE FOR TRAVEL